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6. National collective bargaining and company-specific contracts
– Social dialogue in Europe ............................................................ 69 6.1 The national collective bargaining contract for the sector.......... 69 6.2 Trends in second-level contracting in the banking sector .......... 74 6.3 Italian Banking Association’s survey on welfare initiatives........ 77 6.4 Social dialogue in Europe .......................................................... 79
PART III: INNOVATION, RESTRUCTURING AND ORGANIZATIONAL CHANGE: FOCUS AT A EUROPEAN LEVEL
7. The Restructuring of European banks ........................................ 85
7.1 Physical networks ........................................................................ 88
7.2 Several trends developing in European banking market ............ 91
7.2.1 ICT scenario and innovation .............................................. 93 7.2.2 Banks within the development of the financial ecosystem 95 7.2.3 Digital transformation process and innovation .................. 95
7.3 New skills .................................................................................... 97
7.4 The effects of the COVID emergency in Europe........................ 98
Methodological Appendix .................................................................... 101 References .............................................................................................. 107
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